Privacy Policy

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At StarLink.Net, we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services, including the installation of Starlink equipment at your home. By using our services or accessing our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal information when you interact with our services, including but not limited to when you:

- Request information about our services

- Schedule an installation or service appointment

- Provide payment information for services

- Communicate with our customer support team

The types of information we may collect include:

- **Personal Identification Information**: Name, address, phone number, email address

- **Billing Information**: Credit card details, billing address

- **Service Information**: Installation address, Starlink equipment details, service preferences

- **Technical Information**: Device and usage data, IP address, browsing behavior on our website

2. How We Use Your Information

We use your personal information for the following purposes:

- To provide and deliver Starlink installation services and support

- To process payments and manage your account

- To communicate with you regarding appointments, updates, and customer service inquiries

- To improve our website and services based on your feedback and usage data

- To comply with legal obligations, resolve disputes, and enforce our agreements

3. How We Protect Your Information

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our payment processing is handled through secure, third-party services that comply with industry standards for data protection.

However, no security system is completely infallible, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information with third parties under the following circumstances:

- **Service Providers**: We may share your information with trusted third-party service providers who assist us in performing business functions, such as payment processing, customer support, and service fulfillment. These providers are required to protect your information and use it only for the purposes we specify.

- **Legal Requirements**: We may disclose your information if required to do so by law, or in response to a valid subpoena, court order, or other legal process.

- **Business Transfers**: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. You will be notified of such a transfer if it affects your rights under this Privacy Policy.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience, analyze usage trends, and personalize content. You can manage your cookie preferences through your web browser settings. Please note that disabling cookies may impact your experience on our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

To exercise any of these rights, please contact us at the information provided below.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights related to your personal information, please contact us at: